In what is being billed as a staggering lack of professional decorum, PR Week have reported that a social media PR company have taken to their blog to verbally berate a rival company, for what they perceived as their inability to manage social media. The smaller agency’s crime; to send unsolicited press releases to a database of bloggers - hardly the crime of the century.
The blog post itself reeks of an overeager need to ‘get one over’ on a competitor that won a pitch (the very pitch that forms the subject of the blog) they were interested in. Not only is it excessively hasty in its criticisms of a growing company, it is exceptionally hypocritical. The blog post makes fun of grammar that is correct whilst the post itself is riddled with grammatical errors for which the writer atoned by explaining it was ‘hastily’ written, highlighting at the very least the incompetency of the individual in question.
What is most concerning about the post is not its flagrant transparency or the spiteful tone it adopts, it’s not even the mistakes that litter the text, it is the fact that the offending company has done little to assuage the contempt felt by fellow industry professionals. In fact, they seem content to add to their woes by attempting to excuse their actions under the pretence it was ‘for the good of the industry.’
NixonMcInnes MD Will McInnes said of the issue: 'Inevitably we all make mistakes so we shouldn't point the knife when someone slips up. Effectively we exist in what is like a village so we should act like a community. We're all in this together.'